Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Cannot connect to Netflix

  • 3 odpovědi
  • 4 mají tento problém
  • 2 zobrazení
  • Poslední odpověď od cor-el

more options

In trying to connect to NETFLIX I get an error message stating that my request cannot be processed at this time and to click a button to got the the NETFLIX home page - but nothing happens, I can get into Netflix using IE - just not FireFox.

In trying to connect to NETFLIX I get an error message stating that my request cannot be processed at this time and to click a button to got the the NETFLIX home page - but nothing happens, I can get into Netflix using IE - just not FireFox.

Všechny odpovědi (3)

more options

This can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
more options

I did this and it worked! I then closed the browser, reopened it and was able to connect to Netflix! Thanks

more options

You're welcome