Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Flash player stops

  • 7 odpovědí
  • 2 mají tento problém
  • 1 zobrazení
  • Poslední odpověď od jimbir

more options

This is more of a solution than a question...

I was running Firefox 17.0 and flash player 11.5.502.110. When trying to watch a video, whether on you tube or something included in an email, the video would freeze but the audio portion will continue. As soon as I moved my mouse, the video would catch up to the audio. both would play in sync for a short while then the video would freeze again.

I solved the problem by installing Flash Player 10.3.

Jim B.

This is more of a solution than a question... I was running Firefox 17.0 and flash player 11.5.502.110. When trying to watch a video, whether on you tube or something included in an email, the video would freeze but the audio portion will continue. As soon as I moved my mouse, the video would catch up to the audio. both would play in sync for a short while then the video would freeze again. I solved the problem by installing Flash Player 10.3. Jim B.

Upravil uživatel jimbir dne

Všechny odpovědi (7)

more options

hello jim, it would be interesting to know what security software (anti-virus/firewall/etc.) is running on your pc? maybe it is somehow interfering with the sandbox that adobe has introduced for its flash plugin for firefox since version 11.3....

more options

Firewall is off. I'm using the latest versions of AVG and Superantispyware. Can't say how these affect FP all I know ie FP 10.3 works.

Upravil uživatel jimbir dne

more options

ok, as far as i know those two shouldn't be an issue... this also is discussed at the adobe forums & there the solution given is also to downgrade to version 10.3 of the plugin at the moment: http://forums.adobe.com/message/4500293

more options

You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
more options

Thanks. Don't have realplayer installed. How do I disable 11.3 protected mode? Tried disabling hardware acceleration, Didn't help

Jim

more options

Hello jimbir, ....."How do I disable 11.3 protected mode?" ...

it is in madperson's and cor-el's links

thank you

more options

Thank you. Found it.

Jim