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new firefox release prevents me from posting , sending messages in facebook

  • 3 odpovědi
  • 1 má tento problém
  • 1 zobrazení
  • Poslední odpověď od sienna1

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i noticed this shortly after upgrading the new firefox release. there are no messages in facebook about it but when i did a system restore to a previous firefox, i could then access facebook messages and sharing/posting on facebook. when the release was put on system again. i have now been prevented from even posting for help in facebook.

i noticed this shortly after upgrading the new firefox release. there are no messages in facebook about it but when i did a system restore to a previous firefox, i could then access facebook messages and sharing/posting on facebook. when the release was put on system again. i have now been prevented from even posting for help in facebook.

Zvolené řešení

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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Zvolené řešení

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

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hi there, thanks so much for your help. it worked, it was a roy morgan research extention that was causing the issues. i trouble shooted and it was the culprit.. who would have thought. no updates to fix it so i have just disabled.

thanks again.. been worrying me for weeks.