Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

In both Mozzila and other browsers, random YouYube videos on random points (whenetehr full screen or not) freeze my computer completely, requiring a restart.

  • 5 odpovědí
  • 2 mají tento problém
  • 5 zobrazení
  • Poslední odpověď od RTerranM

more options

When I run a video on youtube, there is a chance that the computer might freeze completely on a completely random point in the video, requiring a total restart of the computer. And if I try to watch the video again, it will freeze exactly where it froze before.

When I run a video on youtube, there is a chance that the computer might freeze completely on a completely random point in the video, requiring a total restart of the computer. And if I try to watch the video again, it will freeze exactly where it froze before.

Všechny odpovědi (5)

more options

Does this only in Firefox or in other browser as well?

You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable hardware acceleration in the Flash plugin

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

more options

1. Happens both in Mozilla and Internet Explorer, freezes at exactly the same points one or the other froze at.

2. I don't have a RealPlayer plugin/extension.

3. Already did that, freezing still happened.

4. Didn't have anything that could help.

5. Booted my computer in Safe Mode with Networking, videos with known freezing points seem to not freeze and after returning to normal mode the same video does not freeze at a known freezing point.

I have no idea on whenether this is solved the problem or not...

more options

No, the problem still persists... though switching to Safe Mode with Networking seems to remove it for a particular video.

more options

It is possible that your security software (firewall, anti-virus) is causing problems, so you can try to check that.

more options

Checked things out and no, no conflicts with security software as far as I can see. Also, checked if the issue persists on Google Chrome, it does.