I have upgraded the Flash and I still can't view videos.
I cannot get into site ex: QVC and see any of the videos where I did before. I have to keep going into options to tell it to leave cookies on until they expire. It will go back to "until I close Firefox". I'm very frustrated with this and have resorted to using Internet Explorer which I hate.
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Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox are most probably caused by a recent Flash 11.3 update and/or a malfunctioning Real Player browser plugin.
In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:
Flash Plugin - Keep it up to date and troubleshoot problems
Adobe Flash plugin has crashed - Prevent it from happening again
Flash 11.3 doesn't load video in Firefox
Other, more technical information about these issues can be found under these Links:
http://forums.adobe.com/thread/1018071?tstart=0
http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html
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If you use extensions (Tools > Add-ons > Extensions) like Adblock Plus or NoScript or Flash Block that can block content then make sure that such extensions aren't blocking content.
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.