Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Firefox only displays start page.

  • 5 odpovědí
  • 4 mají tento problém
  • 5 zobrazení
  • Poslední odpověď od DJH1

more options

When I start Firefox, it shows the Firefox start page, but will not go to any other page. When I click a bookmark, type an address in the address bar, or try to search from the search box, nothing happens.

I tried setting the default home page to another website, and the only difference is that Firefox displays a blank new tab instead of the start page.

When I start Firefox, it shows the Firefox start page, but will not go to any other page. When I click a bookmark, type an address in the address bar, or try to search from the search box, nothing happens. I tried setting the default home page to another website, and the only difference is that Firefox displays a blank new tab instead of the start page.

Zvolené řešení

hello, sometimes such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions: Fix problems connecting to websites after updating Firefox

Přečíst dotaz v kontextu 👍 1

Všechny odpovědi (5)

more options

Zvolené řešení

hello, sometimes such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions: Fix problems connecting to websites after updating Firefox

more options

That's a possibility; we installed Avast security on the computer last week. I tried turning it off, though, and that doesn't seem to fix the problem.

I also tried turning off Windows Firewall, but again, it didn't fix the problem.

more options

in this case please also try deleting all program rules for firefox within avast security & let it detect the browser again...

more options

Note that sometimes you only disable the user interface of security software, but the firewall or anti-virus services are still running in the background.

more options

After restarting Windows, Firefox is working again. I don't know whether something was updated over the weekend, or whether the restart itself was responsible, but either way I appreciate your help. Thanks!