Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Why won't it play streaming from a website and also some videos won't play?

  • 5 odpovědí
  • 15 má tento problém
  • 2 zobrazení
  • Poslední odpověď od S1

more options

I have tried downloading the latest Adobe Flash version. And I have been able to see streaming content from this site in the past (Yahoo Sports). Now a video screen appears, but it is blank. Also, sometimes certain news videos will not play- the screen just stays blank.

I have tried downloading the latest Adobe Flash version. And I have been able to see streaming content from this site in the past (Yahoo Sports). Now a video screen appears, but it is blank. Also, sometimes certain news videos will not play- the screen just stays blank.

Všechny odpovědi (5)

more options
more options

That is likely caused by a malfunctioning real player plugin.

Refer to:

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
more options

I have the same problem, and I have tried all the troubleshooting and checked other support articles and users with similar problems, but still no luck. (Windows 8, on a new sony i7 laptop)

All plugins are up to date. Internet Explorer plays all these files without any problem, so I know it has to be Firefox issue or bug.

For example, I cannot play this video on Firefox, but it plays on IE:

http://autos.yahoo.com/blogs/open-road/top-five-sleeper-cars-video-205832307.html?vp=1

more options

Problem solved! I downloaded and installed Firefox 24.0 Beta. Apparently Mozilla programming team made all the right changes in the new release. Now all videos starting working on Yahoo and BBC.

Link: http://www.mozilla.org/en-US/firefox/channel/#beta