Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Firefox 26.0 is using up a full 4GB RAM and crashes on all Macs.

  • 1 odpověď
  • 16 má tento problém
  • 1 zobrazení
  • Poslední odpověď od John99

MacUser89
MacUser89
more options

I have spent days looking over the boards for this problem. Firefox is gulping up all the RAM on every single Mac I use it on. I have a MacBook Pro at home with 4GB RAM and FF 26.0. It takes a couple minutes to build up - but it maxes out the entire 4GB and the computer slows to a halt. It is doing this on every Mac at the college I work at - I don't know which version FF. But I was in the computer lab and moved from computer to computer and everyone had all 4GB RAM swallowed up by FF. My office computer is a MacBook Pro with 8GB RAM, There it ran OK - but still used 4GB. I have been monitoring the problem with Activity Monitor. So, either the new FF needs 4GB RAM to operate or something is wrong. I ran all the diagnostics suggested in Mozilla support pages - Turned on "safe" mode, disabled and updated plug-ins, etc, etc and nothing has helped. One thread attributed the problem to Ghostery add-on - I went down that path for a while but got frustrated. I just exported my bookmarks to Safari - which makes me sad. I love Mozilla and FF but it obviously has some huge issue with Macs.

I have spent days looking over the boards for this problem. Firefox is gulping up all the RAM on every single Mac I use it on. I have a MacBook Pro at home with 4GB RAM and FF 26.0. It takes a couple minutes to build up - but it maxes out the entire 4GB and the computer slows to a halt. It is doing this on every Mac at the college I work at - I don't know which version FF. But I was in the computer lab and moved from computer to computer and everyone had all 4GB RAM swallowed up by FF. My office computer is a MacBook Pro with 8GB RAM, There it ran OK - but still used 4GB. I have been monitoring the problem with Activity Monitor. So, either the new FF needs 4GB RAM to operate or something is wrong. I ran all the diagnostics suggested in Mozilla support pages - Turned on "safe" mode, disabled and updated plug-ins, etc, etc and nothing has helped. One thread attributed the problem to Ghostery add-on - I went down that path for a while but got frustrated. I just exported my bookmarks to Safari - which makes me sad. I love Mozilla and FF but it obviously has some huge issue with Macs.

Všechny odpovědi (1)

John99
John99
more options

After problems with Firefox4 the engineers introduced telemetry, this should allow them to pick up problems like all Macs are using 4Gb of memory & crashing. We also get Crash reports from some users and have some idea of the number of crashes.

What I am trying to point out is you obviously have a problem but it will not be affecting all Macs.

Please paste in to your next reply half a dozen Crash IDs they are obtained by navigating to about:crashes and will begin with bp-