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Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Error message below appears when sending email. However,Email sends okay on second attempt.

  • 6 odpovědí
  • 1 má tento problém
  • 2 zobrazení
  • Poslední odpověď od christ1

TOB1
TOB1
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Tried compacting and clearing history, but neither worked.

Sending of message failed. Unable to open the temporary file C:\Users\Terry\AppData\Local\Temp\nsmail.tmp. Check your 'Temporary Directory' setting.

Tried compacting and clearing history, but neither worked. Sending of message failed. Unable to open the temporary file C:\Users\Terry\AppData\Local\Temp\nsmail.tmp. Check your 'Temporary Directory' setting.

Všechny odpovědi (6)

christ1
christ1
  • Top 25 Contributor
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What is your anti-virus s/w?

TOB1
TOB1 Autor dotazu
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My anti-virus is McAfee.

christ1
christ1
  • Top 25 Contributor
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Exclude your Thunderbird profile folder from being scanned by McAfee. More information in this article.

https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#McAfee

TOB1
TOB1 Autor dotazu
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No, the article didn't seem to solve the problem.

Of the three suggestions in the article, I was able to : 1. Disable McAfee Anti-Spam Thunderbird Extension 2. Disable email attachment scanning

But unable to find in McAfee: 3. Disable scanning of Thunderbird files and folders

user669794
user669794
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Try this :- http://kb.mozillazine.org/Cannot_send_mail

This may help you . Let us know if this work !

Upravil uživatel user669794 dne

christ1
christ1
  • Top 25 Contributor
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You'll need to create an exception in McAfee for your Thunderbird profile folder. To find your profile folder:

AppMenu button - Help - Troubleshooting Information - Profile Directory - Open Directory