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Received an update for Thunderbird which I ran. It has deleted all emails that I had saved into folders from my gmail account. Can I get the info back?

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ncapanna
ncapanna
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tonight I received an update for Thunderbird which I ran. It has deleted all information that I had saved into folders on thunderbird from my gmail account.

I have also logged onto gmail and all emails have also gone from there.

PLEASE HELP, I had a lot of important information here.

Thanks

Nicole

tonight I received an update for Thunderbird which I ran. It has deleted all information that I had saved into folders on thunderbird from my gmail account. I have also logged onto gmail and all emails have also gone from there. PLEASE HELP, I had a lot of important information here. Thanks Nicole

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Matt
Matt
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To diagnose problems with Thunderbird, try the following:


If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.