Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

For the past 3 days, whenever I sign on to firefox and MSN.com (my homepage) comes up, it's nothing but headings,no stories, no pics, nothing but headings, why?

more options

For the past 3 days, when I sign on to firefox and my homepage (MSN.com) comes up on the screen, it is all "headings", no stories, no pics, no local weather, news, etc. Also while I'm using Mozilla Firefox and accessing my Facebook page, my facebook page comes up totally blank. In addition, when I try to access Kemba.org to do my banking, that page is messed up, too. I am unable to sign in and access my banking information. Because of this, I am now forced to use Internet Explorer to do anything on the internet because I can't access the internet properly using Mozilla Firefox. Why is this happening? What can be done to correct this problem?

For the past 3 days, when I sign on to firefox and my homepage (MSN.com) comes up on the screen, it is all "headings", no stories, no pics, no local weather, news, etc. Also while I'm using Mozilla Firefox and accessing my Facebook page, my facebook page comes up totally blank. In addition, when I try to access Kemba.org to do my banking, that page is messed up, too. I am unable to sign in and access my banking information. Because of this, I am now forced to use Internet Explorer to do anything on the internet because I can't access the internet properly using Mozilla Firefox. Why is this happening? What can be done to correct this problem?

Valgt løsning

Greetings Malinda67

There could be many things causing this behavior, as some add-ons or customizations could retain scripts from doing their contribution to webpages. If your banking information and common access of different websites is limited; I'd recommend resetting your FireFox browser to essential settings.

At the top of your browser, click "Help" on the menu bar. Click "Troubleshooting Information."

And on the top-right, you'll see "Reset Firefox..." - Click that.'

If that doesn't help; you may want to re-install FireFox.

Please let us know if this helps.

Læs dette svar i sammenhæng 👍 1

Alle svar (1)

more options

Valgt løsning

Greetings Malinda67

There could be many things causing this behavior, as some add-ons or customizations could retain scripts from doing their contribution to webpages. If your banking information and common access of different websites is limited; I'd recommend resetting your FireFox browser to essential settings.

At the top of your browser, click "Help" on the menu bar. Click "Troubleshooting Information."

And on the top-right, you'll see "Reset Firefox..." - Click that.'

If that doesn't help; you may want to re-install FireFox.

Please let us know if this helps.

Ændret af ClarkBrushes den