Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

how to restore bookmarks

  • 3 svar
  • 2 har dette problem
  • 5 visninger
  • Seneste svar af FredMcD

more options

i went away on vacation for 2 and a half weeks and when i turned my computer when i came home on it had said firefox was updated. ive had it updated before and never had any problems, but this time it deleted all my bookmarks. can anyone tell me how to get them back, as simply as possible please? ive tried the restore option in the library but it always says 'unable to process the backup file.'

i went away on vacation for 2 and a half weeks and when i turned my computer when i came home on it had said firefox was updated. ive had it updated before and never had any problems, but this time it deleted all my bookmarks. can anyone tell me how to get them back, as simply as possible please? ive tried the restore option in the library but it always says 'unable to process the backup file.'

Alle svar (3)

more options
  1. First show the hidden files and folders:
  2. Then go to:
    • Windows Vista/7:
      • <drive>:\Users\<nome-do-usuario>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile-folder>
    • Windows XP:
      • <drive>:\Documents and Settings\<nome-de-usuario>\Application Data\Mozilla\Firefox\Profiles\<profile folder>
    • Linux:
      • ~/.mozilla/firefox/<profile folder>
    • Mac:
      • ~/Library/Application Support/Firefox/Profiles/<profile folder>
      • ~/Library/Mozilla/Firefox/Profiles/<profile folder>
  3. Enter in your profile folder (click on the profile with default in the name) , then enter in the bookmarkbackups folder.
    • Ex: a3by8w92.default-1393815348181
  4. Copy the most recent .json file(bookmarks backup).
    • Ex: bookmarks-2014-05-19_30.json
  5. Then restore from them:
more options

Did you find an "Old Firefox Data" folder on your desktop? If so, please hang on to that for potential additional data recovery options.

more options

These can't get your data back, but will help in the future.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose.

OPIE {web link} Import/Export extension preferences