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We had this installed and working until I updated to the latest version of Skype today.Now it won't let us in to firefox

dianawh
dianawh
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Today I downloaded the latest version of Skype.Now i can not get into Firefox.I uninstalled Firefox and downloaded it again but still can not get the google page up.

Today I downloaded the latest version of Skype.Now i can not get into Firefox.I uninstalled Firefox and downloaded it again but still can not get the google page up.

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Could you try starting Firefox in its Safe Mode? If the problem is a Skype extension, this will deactivate it temporarily.

Hold down the Shift key when starting Firefox. A small dialog should appear. Click "Start in Safe Mode" (not Reset).

Does Firefox run in its Safe Mode?

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
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Valgt løsning

Could you try starting Firefox in its Safe Mode? If the problem is a Skype extension, this will deactivate it temporarily.

Hold down the Shift key when starting Firefox. A small dialog should appear. Click "Start in Safe Mode" (not Reset).

Does Firefox run in its Safe Mode?