We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

On Firefox, I select one of my usual sites on the URL dropdown menu but the page does not load. Please help!

  • 1 svar
  • 1 har dette problem
  • 3 visninger
  • Seneste svar af cor-el

more options

I click on the Firefox icon on the bottom of my toolbar screen. I go to the URL dropdown menu for my usual sites; I select one but the page will not load and the URL field is blank. It is a hassle to press the up and down arrows to select the site. Please help!

I click on the Firefox icon on the bottom of my toolbar screen. I go to the URL dropdown menu for my usual sites; I select one but the page will not load and the URL field is blank. It is a hassle to press the up and down arrows to select the site. Please help!

Alle svar (1)

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window