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Can't logon on Windows 7 Home Premium

  • 4 svar
  • 4 har dette problem
  • 1 visning
  • Seneste svar af user1068417

sanevan
sanevan
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Tried to fix slowness, freezing up. Logged off, now get a message "the user profile service failed the logon. User profile cannot be loaded".

Tried to fix slowness, freezing up. Logged off, now get a message "the user profile service failed the logon. User profile cannot be loaded".

Valgt løsning

If the user profile can't be loaded, it's a system error, not a problem with Firefox. Unfortunately, if you can't log in, I don't know how you would fix this.

Start by booting in safe mode and uninstalling Firefox if you feel that's the cause. Otherwise, also try using System Restore and see if that works.

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Alle svar (4)

user1068417
user1068417
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And how does this pertain to Firefox? (Sorry, I just don't see the connection.)

the-edmeister
the-edmeister
  • Moderator
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Windows 7 help forum: http://www.sevenforums.com/

sanevan
sanevan Spørgsmålsstiller
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No problem until I followed instructions to fix Mozilla, logged off and attempted to log in the next day.

user1068417
user1068417
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Valgt løsning

If the user profile can't be loaded, it's a system error, not a problem with Firefox. Unfortunately, if you can't log in, I don't know how you would fix this.

Start by booting in safe mode and uninstalling Firefox if you feel that's the cause. Otherwise, also try using System Restore and see if that works.