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Window moves with scroll?

  • 4 svar
  • 1 har dette problem
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  • Seneste svar af FredMcD

halfling
halfling
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I recently got a new computer running windows 8 and I downloaded FF 32.0.2 and if I open a page with a scroll bar but it's at the top of the scroll bar the window itself will move down if I try to scroll up, and same with the bottom if I go to the end of a page and scroll down the window itself will move up. I've tried searching for any combination of descriptions for this behavior and can find nothing. Any troubleshooting I would be able to do or setting I can change to make this stop?

I recently got a new computer running windows 8 and I downloaded FF 32.0.2 and if I open a page with a scroll bar but it's at the top of the scroll bar the window itself will move down if I try to scroll up, and same with the bottom if I go to the end of a page and scroll down the window itself will move up. I've tried searching for any combination of descriptions for this behavior and can find nothing. Any troubleshooting I would be able to do or setting I can change to make this stop?

Alle svar (4)

Riyad Arefin
Riyad Arefin
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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

Go to Firefox > Help > Troubleshooting Information. Click the "Reset Firefox" button. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish. Firefox will open with all factory defaults applied. Further information can be found in the Reset Firefox – easily fix most problems article.

Did this fix your problems? Please report back to us!

the-edmeister
the-edmeister
  • Moderator
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Using a mouse? With default Windows mouse drivers? Or laptop scroll pad? Or is that a touch screen scroll situation?

halfling
halfling Spørgsmålsstiller
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i experience it with both touchpad two fingered scrolling and with the touch screen scrolling, though sometimes putting my computer to sleep and ending the process (since it stops responding after i wake my computer--another separate issue) will fix it upon reopening FF. not sure if this is a firefox only problem, but i have not experienced this exact issue with either chrome or IE. possibly just my computer? but i'd need to know how to troubleshoot to know for certain.

FredMcD
FredMcD
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The issue could be with the mouse / pad program.