Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Adobe Flash and Firefox keep crashing on all my computers. All computers are only 3 months old. Until it is corrected I will no longer use it in my company.

  • 2 svar
  • 2 har dette problem
  • 4 visninger
  • Seneste svar af FredMcD

mguiet
mguiet
more options

I am sure your volunteers are nice. Please get paid support for your product. I will pay to get a solution to my problem. Firefox and Adobe Flash keep crashing. Both Firefox and Adobe do not have accessible support. I will stopping use of this service because it is costing me money.

I am sure your volunteers are nice. Please get paid support for your product. I will pay to get a solution to my problem. Firefox and Adobe Flash keep crashing. Both Firefox and Adobe do not have accessible support. I will stopping use of this service because it is costing me money.

Alle svar (2)

guigs
guigs
more options

Hi mguiet, Thank you for your question. I understand that Shockwave Flash continuously crash in Firefox on your computers.

Currently the two work arounds that we have for the plugin crashing are documented here https://support.mozilla.org/en-US/kb/adobe-flash-plugin-has-crashed

As for the volunteers, I agree they are nice. As for the staff, we are hiring a Desktop Lead if you know anyone interested: https://careers.mozilla.org/en-US/pos.../oe2TYfwR

FredMcD
FredMcD
more options

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

In the address bar, type about:crashes. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.