Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Web sites stop loading until I move the mouse.

  • 1 svar
  • 22 har dette problem
  • 1 visning
  • Seneste svar af philipp

more options

Web sites stop loading unless I move the mouse. I have tried resetting Firefox, and have uninstalled and reinstalled it. Still freezing without mouse movement.

Web sites stop loading unless I move the mouse. I have tried resetting Firefox, and have uninstalled and reinstalled it. Still freezing without mouse movement.

Valgt løsning

hello emh12az, multiple other affected users have reported that this was an issue caused by malware on their pc. please run a scan of your system with adwcleaner and the free version of malwarebytes.

Troubleshoot Firefox issues caused by malware

Læs dette svar i sammenhæng 👍 2

Alle svar (1)

more options

Valgt løsning

hello emh12az, multiple other affected users have reported that this was an issue caused by malware on their pc. please run a scan of your system with adwcleaner and the free version of malwarebytes.

Troubleshoot Firefox issues caused by malware