Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Unable to receive messages on a PC but Android Tablet & iPhone OK!

  • 1 svar
  • 1 har dette problem
  • 4 visninger
  • Seneste svar af christ1

Rob10
Rob10
more options

I would please appreciate help with a Thunderbird ver 31.3.0 problem on my two PC's (Windows 8 PRO 64-BIT and Windows 7 PRO 32-BIT) that prevents me from receiving emails dated 18 December 2014 and onwards. Sending is fine. I can though download the same email dated 17 December 2014 but no more.

My Android Asus 7" Tablet and iPhone 4 are both able to receive/send emails and are both connected by wireless to my broadband router, the same one to which my PC's are connected. I have tried wireless on my PC's but still does not work.

Contacted my broadband supplier in the UK (Sky) and went through all the Thunderbird settings which were fine.

I then installed a GMK UK email account and downloaded emails no problem!

My suspicion is therefore that there is some form of problem with Thunderbird/Mozilla's systems but not sure.

Any assistance would be much appreciated.

Thank you.

Robert

I would please appreciate help with a Thunderbird ver 31.3.0 problem on my two PC's (Windows 8 PRO 64-BIT and Windows 7 PRO 32-BIT) that prevents me from receiving emails dated 18 December 2014 and onwards. Sending is fine. I can though download the same email dated 17 December 2014 but no more. My Android Asus 7" Tablet and iPhone 4 are both able to receive/send emails and are both connected by wireless to my broadband router, the same one to which my PC's are connected. I have tried wireless on my PC's but still does not work. Contacted my broadband supplier in the UK (Sky) and went through all the Thunderbird settings which were fine. I then installed a GMK UK email account and downloaded emails no problem! My suspicion is therefore that there is some form of problem with Thunderbird/Mozilla's systems but not sure. Any assistance would be much appreciated. Thank you. Robert

Alle svar (1)

christ1
christ1
  • Top 25 Contributor
more options

What is the account type on both, your tablet and phone - POP or IMAP?