Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

A whole batch (many months) of emails have disappeared from inbox

  • 1 svar
  • 1 har dette problem
  • 3 visninger
  • Seneste svar af hiramlund

more options

They tried the "repair folder" option and it didn't help.

They do frequent manual backups by copying the Profiles folder to another disk. Can that be used somehow to restore the missing messages, perhaps by restoring the applicable file? (How to determine which file to restore? They have about 3-4 email accounts in Tbird).

Thx.

They tried the "repair folder" option and it didn't help. They do frequent manual backups by copying the Profiles folder to another disk. Can that be used somehow to restore the missing messages, perhaps by restoring the applicable file? (How to determine which file to restore? They have about 3-4 email accounts in Tbird). Thx.

Alle svar (1)

more options

I have this problem plus I don receive emails at all. Correction: I think I do receive emails but they do not come to my Mozilla thunderbird screen.