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Unable to use firefox to axcess bank or pay online, bank tells me the problem is only with firefox.

Everyno-thing
Everyno-thing
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I use a norwegian bank called Sr-bank (www.sparebank1.no). The error i recived trying to pay told me to contact the bank and give them the error code "BID-2031" if the problem persisted, so i did. I recived an e-mail from the bank saying that this was a Mozilla firefox problem and suggested that i switched to internet explorer or chrome. They also sent me a link on theyr bank page, which "explained" the problem. Directly translated it said:

"You use the Mozilla Firefox browser Our experience is that the BID 2031 occurs for those who use Mozilla Firefox browser. We recommend you to try using a different browser such as Google Chrome, until further notice."

I wan't to keep using firefox, and i know that if i start using other browsers to axcess bank, it woun't be long before i don't bother using firefox at all. Please tell me you have a solution to this problem?

I use a norwegian bank called Sr-bank (www.sparebank1.no). The error i recived trying to pay told me to contact the bank and give them the error code "BID-2031" if the problem persisted, so i did. I recived an e-mail from the bank saying that this was a Mozilla firefox problem and suggested that i switched to internet explorer or chrome. They also sent me a link on theyr bank page, which "explained" the problem. Directly translated it said: "You use the Mozilla Firefox browser Our experience is that the BID 2031 occurs for those who use Mozilla Firefox browser. We recommend you to try using a different browser such as Google Chrome, until further notice." I wan't to keep using firefox, and i know that if i start using other browsers to axcess bank, it woun't be long before i don't bother using firefox at all. Please tell me you have a solution to this problem?

Alle svar (5)

FredMcD
FredMcD
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All that sounds like lawyer talk that means; I know there's a problem, and I don't care / to lazy to fix it.

Some web sites just don't like Firefox.

I tried your link, and after 2 attempts was redirected to; https://www.sparebank1.no/bank/

No problem with loading.

Everyno-thing
Everyno-thing Spørgsmålsstiller
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the main page is not the problem, it is the login/security check...

Anyway, my other bank (a local bank) dosn't seem to have any problem with firefox, so if the problem persist, I will probably switch permanentlly to the other bank.

FredMcD
FredMcD
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I have no idea if this will help,

Fire IE (FireIE, Enhanced IE) 0.3.9 by Yuan Xulei(袁徐磊), patwonder Fire IE (FireIE, Enhanced IE) {web link} Embeds Internet Explorer(IE) to use the powerful Firefox add-ons. Not only an enhanced IE Tab, but also an enhanced Internet Explorer with Adblock Plus and FireGestures support. Switch to the IE engine in one click and dismiss your IE.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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The OP is on Linux, so that is not possible. If Google Chrome works then that is the best option on Linux.

Everyno-thing
Everyno-thing Spørgsmålsstiller
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Yes, i use Linux therefore IE is not an option, chrome is. But that dosn't really solve the problem with bank and firefox...

Well thank you wery much for help and response, much appreciated.