Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Firefox crashing on HTC One M8 with Android 5

  • 3 svar
  • 10 har dette problem
  • 7 visninger
  • Seneste svar af philipp

froinlaven
froinlaven
more options

Installed Android 5 last night on my M8 from Verizon and while the install went fine, when I tried to launch Firefox this morning it crashed right after launch. I removed the app, thinking maybe it was a config issue with the browser or a sync problem and a new install still crashed. I tried Firefox beta and that crashed as well. My phone is NOT rooted and I haven't had an issue with any other app yet.

I've had to resort to Chrome and I'm not happy with it, so please look into the issue so I can use Firefox again.

Installed Android 5 last night on my M8 from Verizon and while the install went fine, when I tried to launch Firefox this morning it crashed right after launch. I removed the app, thinking maybe it was a config issue with the browser or a sync problem and a new install still crashed. I tried Firefox beta and that crashed as well. My phone is NOT rooted and I haven't had an issue with any other app yet. I've had to resort to Chrome and I'm not happy with it, so please look into the issue so I can use Firefox again.

Valgt løsning

hi again, the update to firefox 36.0.2 addressing the start-up crash on your device should now be available in the google play store.

Læs dette svar i sammenhæng 👍 1

Alle svar (3)

philipp
philipp
  • Moderator
more options

hi froinlaven, sorry about this issue - mozilla's developers are aware of this problem and a patch is in the working, hopefully to be released soon. if you want to, you can follow along the progress in bug #1140830...

froinlaven
froinlaven Spørgsmålsstiller
more options

Thanks philipp

philipp
philipp
  • Moderator
more options

Valgt løsning

hi again, the update to firefox 36.0.2 addressing the start-up crash on your device should now be available in the google play store.