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how to keep live chat window from minimizing and stay open while browsing on tab

cnorini
cnorini
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while using a live chat window and trying to also access information on the same tab I have it open in or any other tab, the chat window minimizes to the tray and does not reopen automatically. To open you must re access it from the tray and as soon as you search elsewhere for info, it minimizes again! Very annoying when trying to troubleshoot and get help through a chat window. I want the window to stay open so I can access the information I need and chat at the same time.

while using a live chat window and trying to also access information on the same tab I have it open in or any other tab, the chat window minimizes to the tray and does not reopen automatically. To open you must re access it from the tray and as soon as you search elsewhere for info, it minimizes again! Very annoying when trying to troubleshoot and get help through a chat window. I want the window to stay open so I can access the information I need and chat at the same time.

Alle svar (3)

user1192079
user1192079
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Okay, let me try and fix this issue remotely.

Ændret af user1192079 den

user1192079
user1192079
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Try clicking the tab at the top and moving it around than resize it to fit with the live chat. 2. What is this livechat??

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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When you say chat minimizes to the tray, do you mean the Windows "notification area" or "system tray" down on the Taskbar, or a tray within Firefox itself, for example, created by an add-on and positioned on the Add-on bar (which is a feature which can be added by an add-on)?