Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

New Version of Firefox 37.0.1for iMac27 has box with checkmark blocking use?

  • 3 svar
  • 1 har dette problem
  • 5 visninger
  • Seneste svar af GHeilweil

GHeilweil
GHeilweil
more options

Tried to update Firefox first with AOL for Mac version then thru Mozilla with 37.0.1 for iMac 27 with OSX 10.7.5 a box appeared in both cases in the top middle of Firefox with what looks like a text line with a checkbox underneath. This prevents any use of Firefox. Please help ????

Tried to update Firefox first with AOL for Mac version then thru Mozilla with 37.0.1 for iMac 27 with OSX 10.7.5 a box appeared in both cases in the top middle of Firefox with what looks like a text line with a checkbox underneath. This prevents any use of Firefox. Please help ????

Valgt løsning

After, look in your computers Programs Folder, and do the same thing.

Læs dette svar i sammenhæng 👍 0

Alle svar (3)

user293
user293
more options

This is caused by an AOL addon to firefox. Please do the following:

  • Start firefox in "safe mode" by holding down the option key while opening firefox. This will temporarily disable the addon so that you can use firefox.
  • Type "about:addons" in the location bar and click "extensions". From that list, click "remove" for any addons that say "AOL" or that you don't recognize.
  • restart firefox (not in safe mode)
FredMcD
FredMcD
more options

Valgt løsning

After, look in your computers Programs Folder, and do the same thing.

GHeilweil
GHeilweil Spørgsmålsstiller
more options

Actually solved by reading related info that told me I had an obsolete blocking message and needed to update my Flash Player Plugin. Thank you, without your original message, I never would have solved the problemGHeilweil said

Tried to update Firefox first with AOL for Mac version then thru Mozilla with 37.0.1 for iMac 27 with OSX 10.7.5 a box appeared in both cases in the top middle of Firefox with what looks like a text line with a checkbox underneath. This prevents any use of Firefox. Please help ????