Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

The Thunderbird folder in my iMac Library folder is missing although Thunderbird works just fine.

  • 5 svar
  • 1 har dette problem
  • 9 visninger
  • Seneste svar af bobinsatx

more options

I just installed a new iMac, and am running the latest Apple OSX. I just noticed that there is no Thunderbird folder in my Library folder, and when I search for a Thunderbird folder on my hard drive, the search turns up nothing. However, I can use Thunderbird with no problem; just cannot find the folder that I need to open. I am running the latest version of Thunderbird. Can anyone help?

I just installed a new iMac, and am running the latest Apple OSX. I just noticed that there is no Thunderbird folder in my Library folder, and when I search for a Thunderbird folder on my hard drive, the search turns up nothing. However, I can use Thunderbird with no problem; just cannot find the folder that I need to open. I am running the latest version of Thunderbird. Can anyone help?

Valgt løsning

Open your Account Settings. The Archive folder is specified under Copies & Folders - Message Archives.

To determine the location of your profile: Help (Alt-H) - Troubleshooting Information - Profile Directory - Open Directory

Læs dette svar i sammenhæng 👍 0

Alle svar (5)

more options
I can use Thunderbird with no problem; just cannot find the folder that I need to open.

What are you trying to achieve in the first place?

more options

bobinsatx said

I just installed a new iMac, and am running the latest Apple OSX. I just noticed that there is no Thunderbird folder in my Library folder, and when I search for a Thunderbird folder on my hard drive, the search turns up nothing. However, I can use Thunderbird with no problem; just cannot find the folder that I need to open. I am running the latest version of Thunderbird. Can anyone help?

What I am trying to achieve in the first place is to repair a problem I am having with the archive function in Thunderbird. I cannot archive my email. When I highlight an email header, then click on archive, nothing happens. The same is true when I right click on the header and click on archive in the drop down. Several forums say this problem can be corrected by accessing the Thunderbird folder in Library. The problem is there is no Thunderbird folder in Library. Obviously, this folder is somewhere on my hard drive but I cannot find it so I can open it and correct the archive problem.

more options

Valgt løsning

Open your Account Settings. The Archive folder is specified under Copies & Folders - Message Archives.

To determine the location of your profile: Help (Alt-H) - Troubleshooting Information - Profile Directory - Open Directory

more options

Where is mail account stored: Right click on mail account in folder Pane and select 'Settings'. click on 'Server Settings' for the mail account. Bottom right - 'Local directory' - this is where the mail account is located. more info:

You need to have hidden files and folders visible - scroll down to MAC OS X section:

Help > Troubleshooting Information click on 'Show folders' button


Re: Archiving Q1. Is this a POP or IMAP mail account ? Q2. Is it a gmail account?

Q3. Right click on mail account in folder Pane and select 'Settings'. click on 'Copies & Folders' for the mail account. Paste an image of your current selections or type all the info so that we know exactly what you currently have set up.

Q4. Have you set up your 'Archive Options' ?

more options

Problem solved. Can't thank everyone enough for the valuable advice. Really appreciate the help.