Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Cannot delete e-mails

more options

After the last update I lost all my e-mails. Only the shells were left. Took advice from the forum and repaired the folder. Started again, since then it has been impossible to delete any e-mails. Am reduced to checking mails on my phone before opening my e-mail account. Forgot this morning and now I have a malware e-mail in my box (not opened of course) but I can't delete it.

Have tried this file repair method but did not work.

After the last update I lost all my e-mails. Only the shells were left. Took advice from the forum and repaired the folder. Started again, since then it has been impossible to delete any e-mails. Am reduced to checking mails on my phone before opening my e-mail account. Forgot this morning and now I have a malware e-mail in my box (not opened of course) but I can't delete it. Have tried this file repair method but did not work.

Alle svar (1)

more options

Hello!

It was impossible for Firefox delete e-mails. The exclusion of e-mails is performed by the User. What can cause this is a virus or malware.