Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Firefox crashes

brucestiffer
brucestiffer
more options

Does this crash ID have information in it? How can I tell why Firefox crashes? Can it be from running out of memory, too many tabs open and too many processes running? 

Crash ID: bp-ef36cc46-4bcd-4fcb-945b-643dd2150730
Does this crash ID have information in it? How can I tell why Firefox crashes? Can it be from running out of memory, too many tabs open and too many processes running? Crash ID: bp-ef36cc46-4bcd-4fcb-945b-643dd2150730

Alle svar (1)

the-edmeister
the-edmeister
  • Moderator
more options

icsak.dll looks like the trigger for that crash. http://www.processlibrary.com/en/directory/files/icsak/403406/

icsak.dll is an Anti-Keylogger belonging to ZoneAlarm ForceField from Check Point Software Technologies.

Disable that Anti-Keylogger and see if that stops the crashes. Or check with ZoneAlarm to see if an update is available. If not, see ZoneAlarm for support.