We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Firefox 40 works OK, but then install Ant Video Add-On and it locks up.

  • 2 svar
  • 1 har dette problem
  • 1 visning
  • Seneste svar af Claypipe

Claypipe
Claypipe
more options

Firefox 40? (the latest one) works well , but then install Ant Video Add-On, play some music (from 8tracks in my case), select another tab, and "Not Responding" locks Firefox. If you Disable or Remove the Ant Add-On, Firefox reverts to working normally. I've installed and uninstalled many times with the same result on my Acer laptop and also on my Acer tablet, both running Windows 8.1.

Firefox 40? (the latest one) works well , but then install Ant Video Add-On, play some music (from 8tracks in my case), select another tab, and "Not Responding" locks Firefox. If you Disable or Remove the Ant Add-On, Firefox reverts to working normally. I've installed and uninstalled many times with the same result on my Acer laptop and also on my Acer tablet, both running Windows 8.1.

Alle svar (2)

guigs
guigs
more options

It sounds like the Ant Video Player is affecting the performance of Firefox. However in order to troubleshoot the not responding warning or slowness in Firefox see: Firefox hangs or is not responding - How to fix

Claypipe
Claypipe Spørgsmålsstiller
more options

Claypipe said

Firefox 40? (the latest one) works well , but then install Ant Video Add-On, play some music (from 8tracks in my case), select another tab, and "Not Responding" locks Firefox. If you Disable or Remove the Ant Add-On, Firefox reverts to working normally. I've installed and uninstalled many times with the same result on my Acer laptop and also on my Acer tablet, both running Windows 8.1.

The point I am making is that on 2 different computers the Ant Add-On has been working on previous versions of Firefox with no problems. Nothing has changed with the set-ups apart from Firefox upgrading. Have you recreated the same problem? Thanks for the response.