Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

The "Tasks" section of FF Icon on Win7 taskbar has disappeared on one machine but not another

phil_kane
phil_kane
more options

FF 41.0.2 running on Win 7 Pro SP1 on two machines. On one, right-clicking the icon pinned to the Win 7 taskbar brings up a section "Tasks" that permits choosing opening a new tab, new window, or private window by another right-click. On the other one, this section is missing. Unpinning and repinning does not solve the problem. How is this section restored?

FF 41.0.2 running on Win 7 Pro SP1 on two machines. On one, right-clicking the icon pinned to the Win 7 taskbar brings up a section "Tasks" that permits choosing opening a new tab, new window, or private window by another right-click. On the other one, this section is missing. Unpinning and repinning does not solve the problem. How is this section restored?

Valgt løsning

Hello,

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

Læs dette svar i sammenhæng 👍 0

Alle svar (3)

Sainathanpoju
Sainathanpoju
more options

Valgt løsning

Hello,

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

phil_kane
phil_kane Spørgsmålsstiller
more options

Thank you for the above. It fixed the problem -- and even saved my plug-ins! Reinstalling the Extensions did not take long. I am experienced but I don't recommend this for "newbies" unless they have guidance.

Sainathanpoju
Sainathanpoju
more options

Did this fix the problem? Please report back to us!

Thank you.