Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Certain data entry boxes either do not allow entry or do not even appear on my mac - on pc they work ,Thanks

  • 4 svar
  • 1 har dette problem
  • 1 visning
  • Seneste svar af FredMcD

Blueser
Blueser
more options

On a number of web sites where data entry is required, either the entry box does not display, or the box does not allow entry. This is on my MAC. When I use Firefox on a PC there is no problem. This issue only appeared a couple of weeks ago. Thanks.

On a number of web sites where data entry is required, either the entry box does not display, or the box does not allow entry. This is on my MAC. When I use Firefox on a PC there is no problem. This issue only appeared a couple of weeks ago. Thanks.

Alle svar (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Make sure that you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings.

Make sure that you allow pages to choose their own colors.

  • Firefox > Preferences > Content : Fonts & Colors > Colors : "Override the colors specified by the page with my selections above"

Try "Never" if the default "Only with High Contrast themes" isn't working.

This setting affects background images.

See also:

Blueser
Blueser Spørgsmålsstiller
more options

Thanks for the response. I will try these steps. May take me awhile as I am still at work. I'll let you know if it works by tomorrow. Thanks again, Blueser.

Blueser
Blueser Spørgsmålsstiller
more options

None of the above worked. I will try the reset next. Question, will I lose my add-on and extension settings? Thanks

FredMcD
FredMcD
more options

Yes, but the original data will be saved.

Refresh Firefox {web link} is a LAST RESORT ! !

Refresh Firefox - reset add-ons and settings

If you're having problems with Firefox, refreshing it can help. The refresh feature fixes many issues by restoring Firefox to its default state while saving your essential information like bookmarks, passwords, and open tabs.