Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Emails are showing being sent but they are actually not being sent

more options

We currently have 5 company emails. All sent emails show up in the sent folder. However none of the recipients are receiving our emails when we send them from our desktop computers. We have not done or changed anything. We have troubleshooted everything. We also checked that the spam ware is turned off on both ends. So it cannot have anything to do with the firewalls or anti virus/ spam ware on either end, ours or our recipients. What could be causing this? HELP Please!

We currently have 5 company emails. All sent emails show up in the sent folder. However none of the recipients are receiving our emails when we send them from our desktop computers. We have not done or changed anything. We have troubleshooted everything. We also checked that the spam ware is turned off on both ends. So it cannot have anything to do with the firewalls or anti virus/ spam ware on either end, ours or our recipients. What could be causing this? HELP Please!

Alle svar (1)

more options

When Thunderbird sends a message and your providers server accepts it, it's job is done. You would be getting error messages from the server if it rejected it. You might ask your provider where your outbound mail is going.