Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Firefox crashes

  • 1 svar
  • 1 har dette problem
  • 4 visninger
  • Seneste svar af philipp

mmusc2
mmusc2
more options

I can't even open firefox in safe mode or normal. It crashes right away. I've done about 10 fresh installs. Nothing is working. Please help! Crash ID: bp-deda6d3c-23b0-4caf-b174-da6f42160513

I can't even open firefox in safe mode or normal. It crashes right away. I've done about 10 fresh installs. Nothing is working. Please help! Crash ID: bp-deda6d3c-23b0-4caf-b174-da6f42160513

Valgt løsning

hi mmusc2, thanks for providing some information about your crashes. this looks like it is caused by external software on the computer. please go into your system's control panel and remove any software labelled "Freecorder" or similar or by the publisher "Applian Technologies" or any other toolbars.

Læs dette svar i sammenhæng 👍 1

Alle svar (1)

philipp
philipp
  • Moderator
more options

Valgt løsning

hi mmusc2, thanks for providing some information about your crashes. this looks like it is caused by external software on the computer. please go into your system's control panel and remove any software labelled "Freecorder" or similar or by the publisher "Applian Technologies" or any other toolbars.