Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Firefox official looking pop up stating a update is required, installed ACceleratior and Instant Support on my PC, some kind of virus or malware?

  • 1 svar
  • 6 har dette problem
  • 6 visninger
  • Seneste svar af James

more options

When I opened Firefox browser on my PC, a official looking Firefox pop up appeared stating that a Firefox update was required, when I clicked to complete the update it installed PCAccelerator and Instant Support on my PC. Obviously these are both some kind of viruses or malware or whatever. This was very very sneaky, I never click on these pop ups but this looked absolutely like an official Mozilla Firefox update notification. WATCH OUT FOR THIS!!!!!!

When I opened Firefox browser on my PC, a official looking Firefox pop up appeared stating that a Firefox update was required, when I clicked to complete the update it installed PCAccelerator and Instant Support on my PC. Obviously these are both some kind of viruses or malware or whatever. This was very very sneaky, I never click on these pop ups but this looked absolutely like an official Mozilla Firefox update notification. WATCH OUT FOR THIS!!!!!!

Alle svar (1)

more options

Firefox 47.0 is the current Release.

Firefox updates whether for Windows, Mac OSX or Linux are done internally in Firefox itself (with a .mar file as you can see here for example) and by download from mozilla.org like say http://www.mozilla.org/firefox/all/

There is no such thing as Firefox_update.exe or Firefox_patch.exe or such similar names of exe and these are always from random sites as scammers have been using this tactic in last few years to try and trick inexperienced Windows and or Firefox users into downloading and infecting their Windows if they run the said .exe

virustotal always found these fake exe's to be trojans, viruses and such malware.