Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Was receiving all messages, Thunderbird updated now it says it can't connect to certain accounts.

more options

After update Thunderbird won't retrieve messages from MSN accounts, says I need to enter new password. Have checked and can retrieve if I log into account (using same password I put into Thunderbird) and can get messages that way. It used to get messages from all my accounts until after the update. I read other forum entries and am not running Norton. I've tried all other "solutions" but none have fixed the problem. Only thing I haven't tried is: not using Tbird & get another email client to see if the problem is Tbird.

After update Thunderbird won't retrieve messages from MSN accounts, says I need to enter new password. Have checked and can retrieve if I log into account (using same password I put into Thunderbird) and can get messages that way. It used to get messages from all my accounts until after the update. I read other forum entries and am not running Norton. I've tried all other "solutions" but none have fixed the problem. Only thing I haven't tried is: not using Tbird & get another email client to see if the problem is Tbird.

Valgt løsning

Microsoft has been turning off POP access to its free accounts. Log into your account directly at the MSN webpage and see if they did that to you. If so turn pop back on.

Læs dette svar i sammenhæng 👍 1

Alle svar (1)

more options

Valgt løsning

Microsoft has been turning off POP access to its free accounts. Log into your account directly at the MSN webpage and see if they did that to you. If so turn pop back on.