Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Firefox keeps saying to update Acrobat Reader plugin yet system is up to date with v11.0.08 according to Adobe.

donens
donens
more options

When I check plug-ins to update, firefox says Acrobat Reader plugin is out of date, so I proceed to update. During initial installation on the Adobe site, it won't complete, informing me that version 11.0.08 is already installed.

When I check plug-ins to update, firefox says Acrobat Reader plugin is out of date, so I proceed to update. During initial installation on the Adobe site, it won't complete, informing me that version 11.0.08 is already installed.

Alle svar (2)

FredMcD
FredMcD
more options

This is a known issue with the update checker. If the programs web site says you are up to date, then you are fine. Don’t worry.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hi donens, two things:

(1) The Mozilla Plugin Checker considers everything other than the latest Adobe Reader DC to be outdated. That version probably would not work on Windows XP, so I agree with sticking with Adobe Reader XI (11).

(2) There are numerous security patches available for your Adobe Reader XI, since the current release is 11.0.17. Now... Adobe doesn't make it easy to download that version. Instead, you can update by either:

(A) Using the built-in updater: In Adobe Reader, open the Help menu, then Check for Updates.

(B) Downloading from the release notes page: http://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotes/11/11.0.17.html (likely to be a much bigger download this way)