Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

I completely removed Firefox and deleted all folders. After installing Firefox fresh, Firefox sees that it was previously installed??

  • 2 svar
  • 2 har dette problem
  • 13 visninger
  • Seneste svar af Happy112

more options

I completely removed Firefox and deleted all folders. After installing Firefox fresh, Firefox sees that it was previously installed?? "Looks like you've reinstalled Firefox. Want us to clean it up for a fresh, like-new experience?"

I uninstalled Firefox (supposedly) "completely" using the guide here: https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer

Why does the new install Firefox recognize that it was previously installed? Uninstall tool needs to uninstall Firefox COMPLETELY. Since it lies, can someone help tell me what is the appropriate steps for COMPLETE removal?

I completely removed Firefox and deleted all folders. After installing Firefox fresh, Firefox sees that it was previously installed?? "Looks like you've reinstalled Firefox. Want us to clean it up for a fresh, like-new experience?" I uninstalled Firefox (supposedly) "completely" using the guide here: https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer Why does the new install Firefox recognize that it was previously installed? Uninstall tool needs to uninstall Firefox COMPLETELY. Since it lies, can someone help tell me what is the appropriate steps for COMPLETE removal?

Valgt løsning

Got it going, thanks anyway.

I removed everything from these locations:

-<ProgramTraces version="1">


-<Folders>

<Folder>C:\Program Files (x86)\Mozilla Firefox</Folder>

<Folder>C:\Users\Chris\AppData\Roaming\Mozilla\Firefox</Folder>

<Folder>C:\Users\Chris\AppData\Local\Mozilla\Firefox</Folder>

</Folders>


-<Files>

<File>C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mozilla Firefox.lnk</File>

</Files>


-<RegistryKeys>

<Key>HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Firefox</Key>

<Key>HKEY_CURRENT_USER\Software\Wow6432Node\Mozilla\Firefox</Key>

<Key>HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Firefox 50.0 (x86 en-US)</Key>

</RegistryKeys>


-<RegistryValues>

<Value Key="HKEY_CURRENT_USER\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\Capabilities">ApplicationIcon</Value>

<Value Key="HKEY_CURRENT_USER\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\InstallInfo">HideIconsCommand</Value>

<Value Key="HKEY_CURRENT_USER\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\InstallInfo">ShowIconsCommand</Value>

<Value Key="HKEY_CURRENT_USER\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\InstallInfo">ReinstallCommand</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Mozilla Firefox\50.0 (x86 en-US)\Main">Install Directory</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Mozilla Firefox\50.0 (x86 en-US)\Main">PathToExe</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Mozilla Firefox 50.0\bin">PathToExe</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Mozilla Firefox 50.0\extensions">Components</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Mozilla Firefox 50.0\extensions">Plugins</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\Capabilities">ApplicationIcon</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\InstallInfo">HideIconsCommand</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\InstallInfo">ShowIconsCommand</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\InstallInfo">ReinstallCommand</Value>

</RegistryValues>

</ProgramTraces>


Mozilla, please take note and incorporate these in your current "uninstaller" tool. Thanks.

Læs dette svar i sammenhæng 👍 0

Alle svar (2)

more options

Valgt løsning

Got it going, thanks anyway.

I removed everything from these locations:

-<ProgramTraces version="1">


-<Folders>

<Folder>C:\Program Files (x86)\Mozilla Firefox</Folder>

<Folder>C:\Users\Chris\AppData\Roaming\Mozilla\Firefox</Folder>

<Folder>C:\Users\Chris\AppData\Local\Mozilla\Firefox</Folder>

</Folders>


-<Files>

<File>C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mozilla Firefox.lnk</File>

</Files>


-<RegistryKeys>

<Key>HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Firefox</Key>

<Key>HKEY_CURRENT_USER\Software\Wow6432Node\Mozilla\Firefox</Key>

<Key>HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Firefox 50.0 (x86 en-US)</Key>

</RegistryKeys>


-<RegistryValues>

<Value Key="HKEY_CURRENT_USER\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\Capabilities">ApplicationIcon</Value>

<Value Key="HKEY_CURRENT_USER\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\InstallInfo">HideIconsCommand</Value>

<Value Key="HKEY_CURRENT_USER\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\InstallInfo">ShowIconsCommand</Value>

<Value Key="HKEY_CURRENT_USER\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\InstallInfo">ReinstallCommand</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Mozilla Firefox\50.0 (x86 en-US)\Main">Install Directory</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Mozilla Firefox\50.0 (x86 en-US)\Main">PathToExe</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Mozilla Firefox 50.0\bin">PathToExe</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Mozilla Firefox 50.0\extensions">Components</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Mozilla Firefox 50.0\extensions">Plugins</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\Capabilities">ApplicationIcon</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\InstallInfo">HideIconsCommand</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\InstallInfo">ShowIconsCommand</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\InstallInfo">ReinstallCommand</Value>

</RegistryValues>

</ProgramTraces>


Mozilla, please take note and incorporate these in your current "uninstaller" tool. Thanks.

more options

R0tten said

Mozilla, please take note and incorporate these in your current "uninstaller" tool. Thanks.

Well done, you   !!!
Why don't you submit your suggestion here:
https://input.mozilla.org/feedback/firefox