Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

my computer keeps shutting down--like freezes and I must turn off and reboot 3-4 times a day

  • 1 svar
  • 1 har dette problem
  • 4 visninger
  • Seneste svar af user1121639

Barb.lola.us
Barb.lola.us
more options

Have Windows 10 for about a year now. Was installing an update about a month ago and the update got interrupted. Ever since then, my computer freezes up. Mouse freezes - cannot move it. Cannot get out of any program in which I am working. Tried Ctrl/Alt/Delete MANY times, but does not help. Often happens with Thunderbird open. I must turn off computer, wait 10 seconds and turn on again. It takes a LONG time to reboot after these episodes which occur 3-4 times a day. Help please.

Have Windows 10 for about a year now. Was installing an update about a month ago and the update got interrupted. Ever since then, my computer freezes up. Mouse freezes - cannot move it. Cannot get out of any program in which I am working. Tried Ctrl/Alt/Delete MANY times, but does not help. Often happens with Thunderbird open. I must turn off computer, wait 10 seconds and turn on again. It takes a LONG time to reboot after these episodes which occur 3-4 times a day. Help please.

Alle svar (1)

user1121639
user1121639
more options

Sorry, but your issue is with Windows not Thunderbird. This support forum is for Thunderbird.

I recommend that you pay a computer tech to figure out what is wrong with Windows.