Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

clicking the flame icon in the message list should mark messages as junk and move them to your my folder. It is not working. I am receiving flame-marked junk.

  • 1 svar
  • 1 har dette problem
  • 1 visning
  • Seneste svar af Zenos

more options

This has started happening after the last couple updates to Thunderbird. I previously marked email as junk and they never came into the inbox. Now I am getting those emails (with the junk flame) into my Inbox. I unmark them as junk and re-mark them. They are still appearing in my Inbox as junk.

This has started happening after the last couple updates to Thunderbird. I previously marked email as junk and they never came into the inbox. Now I am getting those emails (with the junk flame) into my Inbox. I unmark them as junk and re-mark them. They are still appearing in my Inbox as junk.

Alle svar (1)

more options

We all get this.

Are those messages EXACTLY the same as those which have previously marked as Junk? Same content? Have you tried looking for the invisible content - long excerpts from recipes, commentaries, travelogues?