Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Firefox crashes

  • 2 svar
  • 1 har dette problem
  • 8 visninger
  • Seneste svar af FredMcD

cincykygal
cincykygal
more options

Will not open after uninstalling and re-installing latest version 50.1.0 won't open in safe mode. endless loop of firefox crashed dialog box. I have upload the crash report. Crash ID: bp-fa31403e-8e75-4a33-b05b-923e72170123

Will not open after uninstalling and re-installing latest version 50.1.0 won't open in safe mode. endless loop of firefox crashed dialog box. I have upload the crash report. Crash ID: bp-fa31403e-8e75-4a33-b05b-923e72170123

Alle svar (2)

philipp
philipp
  • Moderator
more options

hi cincykygal, thanks for providing a crash id. this crash is caused by the websense security software that is running on your device. i presume that's in a corporate environment - please get in contact with your it department to make sure that websense is fully up to date, as it has the tendency to crash newly released firefox versions until they adapt accordingly. another option would be to install an esr version of firefox: Old versions of Websense cause startup crashes in Firefox

FredMcD
FredMcD
more options

Update your Websense program. If the problem continues, disable it.