Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Send messages not copied to "Send" folder

eda
eda
more options

A while back I created a new folder in TB 5341.1. Today for some reason when I send a message it's not copy to the "Sent" folder, but to that new one. No folder bears the blue "unbelievable" (like Sent and the other permanent folders) and that no folders dropdown list has no delete option (see attached screen grab). How do I fix this?

A while back I created a new folder in TB 5341.1. Today for some reason when I send a message it's not copy to the "Sent" folder, but to that new one. No folder bears the blue "unbelievable" (like Sent and the other permanent folders) and that no folders dropdown list has no delete option (see attached screen grab). How do I fix this?
Vedhæftede skærmbilleder

Valgt løsning

Both folders have the sent icon.

Check in the account setting in copies and folders that you have specified the sent folder correctly.

Læs dette svar i sammenhæng 👍 2

Alle svar (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Valgt løsning

Both folders have the sent icon.

Check in the account setting in copies and folders that you have specified the sent folder correctly.

eda
eda Spørgsmålsstiller
more options

Thanks Matt! Clumsy of me not to think of that right off.

digeroperator
digeroperator
more options

I have set the folder several times and the pane stays blank. The number of sent messages is up to 274 but nothing appears. They will go to the local folder but not the hughes.net folder