Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

FF freezes when using Gmail in Win 7 and Win10

  • 2 svar
  • 1 har dette problem
  • 8 visninger
  • Seneste svar af getgl

getgl
getgl
more options

Latest FF freezes in Gmail at least once a day on both Win 7 and Win 10 PCs. No error message, just freezes, have to close FF. Does not happen using Chrome. Started after latest version update. Also, slower since latest update.

Latest FF freezes in Gmail at least once a day on both Win 7 and Win 10 PCs. No error message, just freezes, have to close FF. Does not happen using Chrome. Started after latest version update. Also, slower since latest update.

Alle svar (2)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

getgl
getgl Spørgsmålsstiller
more options

Appreciate the suggestion. As it is not a constant but intermittent, I will utilize FF and keep the note handy and see over a few days what happens. It appears that in safe mode it does not happen but I will wait a few days to see what develops. Thanks. G