Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Firefox keep asking username and password for proxy authentication

  • 8 svar
  • 16 har dette problem
  • 1 visning
  • Seneste svar af adeade11

more options

My network is using proxy to get connected to internet. User authenticate to proxy using username and password from Active Directory. I am unable to authenticate to proxy, it keep asking password even I have supplied the correct password. I tested the condition using other browser and it works with Chromium. How should I connect to the proxy ?

Attached the pop-up

My network is using proxy to get connected to internet. User authenticate to proxy using username and password from Active Directory. I am unable to authenticate to proxy, it keep asking password even I have supplied the correct password. I tested the condition using other browser and it works with Chromium. How should I connect to the proxy ? Attached the pop-up

Alle svar (8)

more options

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

more options

Are you clearing the data when the browser closes?

more options

Hi FredMcD,

Thanks for the prompt response, ok these are the env: I am using Mozilla Firefox for Ubuntu 55.0.2 (64bit) Running on Ubuntu 16.04 64bit. My network using proxy with authentication for accessing internet username : csn\firmansyah password : BakeryTower

I have try enter the credential either by system wide or manually in firefox connection settings (advance preference tab)

I have try refresh the firefox by deleting .mozilla directory on my home directory (/home/firmansyah/.mozilla) but still no luck.

I also try googling for the past few days, and there's no similar problem before

Btw I re-attached the image, hope it working now

Ændret af firmanium den

more options

I called for more help.

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Update Firefox to the latest version 55.0.3

more options

Currently I am running Firefox 55.0.2 so I have to wait until Canonical release the Ubuntu package update. But meanwhile I have checked the release notes and it seems like nothing related to proxy on the bug fix. I am gonna wait, let see if it's working

Thank you very much

more options

You can check this setting:

  • Options/Preferences -> Advanced -> Network: Connection -> Settings:

"Do not prompt for authentication if password is saved" (about:config -> signon.autologin.proxy = true)

You can also look at prefs like these:

network.automatic-ntlm-auth.allow-proxies = false
network.auth.use-sspi = false
network.proxy.share_proxy_settings = false
network.negotiate-auth.allow-proxies = false
more options

Hi cor-el,

Thanks for your help, but it still doesn't work I have re-reset the firefox and test it with your configuration. I have change the config except for "network.auth.use-sspi", it's for Windows OS (http://kb.mozillazine.org/Network.auth.use-sspi#Has_an_effect_in). I am running Ubuntu 16.04 64bit.

Thank you very much

more options

how can i have access to mozproxy ?