Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Firefox for Android only displays small rectangular square with section of webpage inside it

more options

When I woke up this morning and opened Firefox on my Android device, the homescreen was fine, but when I went to a web page all that was displayed was a small rectangular box about the size of two postage stamps with a portion of the webpage inside it. The rest of the web page was blank. The problem persisted anywhere I tried to go other than the home screen. I tried uninstalling, reinstalling, and every iteration in between. I can't figure out what the heck is going on, other than it could possibly be one of my extensions. On my Firefox for Android, I have ad blocker for Android, ublock origin, and self destroying cookies. However, when I uninstalled and reinstalled, I would think that would solve the problem because those extensions would no longer be there. However uninstalling and reinstalling did not fix the problem. For a brief moment while I was playing with it, it returned to normal and I thought the problem was fixed. However within 3 minutes the screen disappeared back into that little rectangular box. Has anybody seen or heard of this, and knows what the heck is going on?? Thanks so much.

When I woke up this morning and opened Firefox on my Android device, the homescreen was fine, but when I went to a web page all that was displayed was a small rectangular box about the size of two postage stamps with a portion of the webpage inside it. The rest of the web page was blank. The problem persisted anywhere I tried to go other than the home screen. I tried uninstalling, reinstalling, and every iteration in between. I can't figure out what the heck is going on, other than it could possibly be one of my extensions. On my Firefox for Android, I have ad blocker for Android, ublock origin, and self destroying cookies. However, when I uninstalled and reinstalled, I would think that would solve the problem because those extensions would no longer be there. However uninstalling and reinstalling did not fix the problem. For a brief moment while I was playing with it, it returned to normal and I thought the problem was fixed. However within 3 minutes the screen disappeared back into that little rectangular box. Has anybody seen or heard of this, and knows what the heck is going on?? Thanks so much.
Vedhæftede skærmbilleder

Ændret af TrevorRettew den

Alle svar (1)

more options

Here's a photo of the problem, sorry, I couldn't figure out how to add a photo from my phone to the post