Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Since upgrading to Quantum, I can no longer stream tv from BBC.co.uk

  • 2 svar
  • 3 har dette problem
  • 2 visninger
  • Seneste svar af cor-el

more options

The BBC website opens with no problem, but both live and catch up tv won't resolve. I can stream properly on Microsoft Edge, but Firefox is my default browser on PC and I don't want to change. I'm running Windows 10 64 bit

The BBC website opens with no problem, but both live and catch up tv won't resolve. I can stream properly on Microsoft Edge, but Firefox is my default browser on PC and I don't want to change. I'm running Windows 10 64 bit

Valgt løsning

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (e.g. Adblock Plus, NoScript, Ghostery, uBlock Origin) always make sure such extensions do not block (wanted) content.

  • make sure your extensions and filters are updated to the latest version

If you use Adblock Plus then you can consider uBlock Origin as a replacement to see if that works better (lower memory footprint).

Læs dette svar i sammenhæng 👍 0

Alle svar (2)

more options

Do you have adblockers on FF?

more options

Valgt løsning

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (e.g. Adblock Plus, NoScript, Ghostery, uBlock Origin) always make sure such extensions do not block (wanted) content.

  • make sure your extensions and filters are updated to the latest version

If you use Adblock Plus then you can consider uBlock Origin as a replacement to see if that works better (lower memory footprint).