Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Firefox crashes

  • 2 svar
  • 1 har dette problem
  • 6 visninger
  • Seneste svar af mbeeler

mbeeler
mbeeler
more options

Hi there,

Firefox crashes constantly when I start it up. It won't open at all. Here is the Crash ID:

bp-9909dcc2-e3d2-4946-8b93-619140180525

Can anyone help me please to resolve this problem?

Thanks, Marieke

Hi there, Firefox crashes constantly when I start it up. It won't open at all. Here is the Crash ID: bp-9909dcc2-e3d2-4946-8b93-619140180525 Can anyone help me please to resolve this problem? Thanks, Marieke

Valgt løsning

hi Marieke, does it help when you download and install the latest version of firefox from https://www.mozilla.org/firefox/all/ ?

How to download and install Firefox on Mac

Læs dette svar i sammenhæng 👍 0

Alle svar (2)

philipp
philipp
  • Moderator
more options

Valgt løsning

hi Marieke, does it help when you download and install the latest version of firefox from https://www.mozilla.org/firefox/all/ ?

How to download and install Firefox on Mac

mbeeler
mbeeler Spørgsmålsstiller
more options

Hi Philipp,

Tank you so much for the help. Yes, that helped and fixed the problem. Really appreciate it.

Marieke