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Can't create new account with email previously used as secondary email on another account

  • 4 svar
  • 1 har dette problem
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  • Seneste svar af Alechilles

Alechilles
Alechilles
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Hello,

I created an account yesterday using 22alec22@xgmail.com. Later I realized I would want two separate accounts for my work devices and my personal devices. I added alec.gall@#rap-city.com as my secondary then set it as my primary. Then I removed 22alec22@xmail.com from that account entirely.

Now I'm trying to create a new account using 22alec22@xmail.com again, but it keeps giving me an error that says "Prmary account email required to sign-in" when I click create account. Any help is highly appreciated!

Regards, Alec G.

moderator obfuscated the email domain names to thwart spiders that grab email addresses

Hello, I created an account yesterday using 22alec22@''x''gmail.com. Later I realized I would want two separate accounts for my work devices and my personal devices. I added alec.gall@#rap-city.com as my secondary then set it as my primary. Then I removed 22alec22@''x''mail.com from that account entirely. Now I'm trying to create a new account using 22alec22@''x''mail.com again, but it keeps giving me an error that says "Prmary account email required to sign-in" when I click create account. Any help is highly appreciated! Regards, Alec G. ''moderator obfuscated the email domain names to thwart spiders that grab email addresses''

Ændret af the-edmeister den

Valgt løsning

The email address that was used when the Firefox Account / Sync account was originally created is the account name or "username" and that doesn't change when a secondary email address is added; and then the former primary account email address is hidden / removed or the email account is no longer accessible by the user.

To be able to "re-use" an email address for another Firefox Account the original Firefox Account would need to be deleted.

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Alle svar (4)

the-edmeister
the-edmeister
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Sorry, you need unique email addresses for each Firefox Account that you set up. The email address is the primary identifier for the Firefox Account; the secondary email address can be made the "primary email address", but that doesn't "free-up" the primary email address for the creation of another Firefox Account - that "primary email address" is still the primary identifier for the Firefox Account even if the user stops using it to log in to Sync.

Alechilles
Alechilles Spørgsmålsstiller
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Even if I've removed that other email address from the first account? It shouldn't be part of the account at all anymore.

the-edmeister
the-edmeister
  • Moderator
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Valgt løsning

The email address that was used when the Firefox Account / Sync account was originally created is the account name or "username" and that doesn't change when a secondary email address is added; and then the former primary account email address is hidden / removed or the email account is no longer accessible by the user.

To be able to "re-use" an email address for another Firefox Account the original Firefox Account would need to be deleted.

Alechilles
Alechilles Spørgsmålsstiller
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Alrighty. I guess I'll just have to delete and recreate the account. Thank you for your help!