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how do i get rid of message asking me to open a chat account

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I try to open my email site but instead I get a message about opening a chat account which I don't want or need. There is no option to close the message without closing my email. I try again and it still comes up/ How do I stop it for good? I don't want to chat

I try to open my email site but instead I get a message about opening a chat account which I don't want or need. There is no option to close the message without closing my email. I try again and it still comes up/ How do I stop it for good? I don't want to chat

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perhaps you could make a screen shot of what you see that we might understand you better.

instructions on how to make a screen shot here https://www.digitalcitizen.life/4-ways-take-screenshots-windows-8-81-using-built-tools