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Google.com and gmail won't load

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I am unable to load google.com and gmail.com while using Firefox.

I am unable to load google.com and gmail.com while using Firefox.

Alle svar (2)

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Hi, what security software are you using please ? What error messages if any are you getting please ?

Please try in : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?

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Maybe it's this hot issue from last month:

If you get "Secure Connection Failed" and you use either Avast or AVG security software, please see the following article and relevant section:

https://support.mozilla.org/kb/secure-connection-failed-error-message#w_avast-and-avg-security-products