Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

lost all bookmarks after last w10 update and profile only has default

  • 1 svar
  • 1 har dette problem
  • 28 visninger
  • Seneste svar af cor-el

more options

last friday, windows did a major update - after the update, all of my bookmarks were gone - i finally got into my profile and only found the default profile - the import feature in the tools menu lists two older restore dates, but neither date will restore - i am out of options and need help - thank you

last friday, windows did a major update - after the update, all of my bookmarks were gone - i finally got into my profile and only found the default profile - the import feature in the tools menu lists two older restore dates, but neither date will restore - i am out of options and need help - thank you

Alle svar (1)

more options

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

  • use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page

See also:

If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.