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Firefox upgrade today lost all bookmarks. Did have hundreds well organised, now only default set. Bookmarksbackup folder is empty. How do I restore them?

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  • Seneste svar af BrianW76

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Automatic upgrade of Firefox on my Windows 7 laptop today has lost all bookmarks. Only the default set remain. Approx 30 seemingly random bookmarks are available from top RH corner bookmarks list, but these are not ones that I regularly use. Have read many 'help' items, none helpful. Any advice on restoring bookmarks would be appreciated. Regards BrianW76

Automatic upgrade of Firefox on my Windows 7 laptop today has lost all bookmarks. Only the default set remain. Approx 30 seemingly random bookmarks are available from top RH corner bookmarks list, but these are not ones that I regularly use. Have read many 'help' items, none helpful. Any advice on restoring bookmarks would be appreciated. Regards BrianW76

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Fred, Many thanks for your comments. I owe everyone a big apology, red face time! I don't know how Firefox came to do an update and present me with a new home page and apparently lost bookmarks on my Windows 7 machine. I now realise I normally use Internet Explorer (hope that isn't offensive language on this forum) on this machine. IE still has all my bookmarks. I use Firefox on my Linux machine, that still works perfectly, including bookmarks, so I managed to confuse myself and everyone else. I have noted you points should the problem ever arise on my other machine. Once again many thanks for your help. Regards BrianW76

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What about the rest of your profile? history, settings . . . . . Are you using sync?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

When done, copy and post the results here.

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Fred, Many thanks for your comments. I owe everyone a big apology, red face time! I don't know how Firefox came to do an update and present me with a new home page and apparently lost bookmarks on my Windows 7 machine. I now realise I normally use Internet Explorer (hope that isn't offensive language on this forum) on this machine. IE still has all my bookmarks. I use Firefox on my Linux machine, that still works perfectly, including bookmarks, so I managed to confuse myself and everyone else. I have noted you points should the problem ever arise on my other machine. Once again many thanks for your help. Regards BrianW76

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Probably not essential, but you can have Firefox import the Windows Favorites so it's "ready to go" in the future. See: Import Bookmarks and other data from Microsoft Edge.

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Thanks jscher, now have all bookmarks in Firefox as well as IE.